What changed?
The Government has operationalised a new Cross-Border E-Commerce Export Framework for Indian goods. The framework allows eligible exporters to use an inventory-based e-commerce model, where a registered Exporter-on-Record (EOR) manages the export process on behalf of Indian sellers.
How it helps MSMEs
Under this framework, MSMEs can focus on selling their products while the Exporter-on-Record (EOR) handles key export activities, including:
- Export documentation
- Customs clearance
- Regulatory compliance
- Product testing
- Packaging
- Logistics
This can make it easier for smaller businesses to access international markets without managing every stage of the export process themselves.
Key safeguards
The framework includes several safeguards, such as:
- Exports only against confirmed customer orders
- Digital tracking and segregation of export inventory
- Timely payment to Indian sellers
- Export rebates and refunds passed on to sellers
- Annual compliance certification by the EOR
These measures are designed to support transparency and protect participating exporters.
Why it matters
The new framework gives MSMEs a simpler route to cross-border e-commerce by allowing them to sell internationally while relying on a registered EOR to manage much of the export process. This can help businesses expand into global markets with lower operational complexity.
Reference: Press Information Bureau Release
